Welcome to Splash Landings, where the world is on vacation! This wacky Caribbean hotel is bright and bold, with some of the craziest plumbing ever seen. Whatever the weather outside it is always tropical in this fantastic hotel full of family fun. Don’t forget it’s also Europe’s first waterpark hotel, so you will have lots of splashtastic fun!
Splash Landings is themed as a quirky Caribbean village, which just so happens to be slowing sinking, yet in spite of this, the fun never ends! The inside of the hotel is intensely themed in Caribbean style with drift-wood signage, palm trees and huge water features cascading into the pools next to Flambo’s Exotic Feast restaurant Windows all around the reception and Ma Garrita’s cocktail bar look out to the heart of the building; the amazing Alton Towers Water Park (formerly known as Cariba Creek).
Throughout the entire hotel you’ll find all manner of tropical objects, from palm trees to giant deckchairs! There so a lot to see and do.
Splash Landings Hotel is a much more vibrant and busy atmosphere than it’s sister hotel, Alton Towers Hotel. The Caribbean theme over at Splash is a big hit with children, with it’s bright colours and wacky plumbing detail. The hotel’s main facilities are located over two floors with Ma’Garritas bar and check-in desks on the top floor (entry to the hotel is on the top floor, as the building is constructed on a hill) and Flambo’s Exotic Feast located on the floor below.
The Alton Towers Water Park (or Cariba Creek as some signage may still refer to it) is located at the back of the hotel and most public areas have windows overlooking the waterpark. The entrance to the waterpark is not very well signposted from the outside, but if you enter Splash Landings and head downstairs to Flambos, then down again as far as you can, you will find the entrance.
Splash Landings is certainly the more younger-family orientated of the two resort hotels and most of the children’s entertainment is located here. The guest bedrooms are a little smaller at Splash Landings, though the you may find the bathrooms more appealing than those at Alton Towers Hotel. There is also very little outdoor space to explore at Splash Landings with only a small patio area outside Ma’Garritas bar, though you can take the sky-walk to Alton Towers Hotel which has a large garden surrounding a small lake.
Be aware when booking your rooms that, unless explicitly stated, only bed and breakfast is included in the price of the stay. The theme park, waterpark and Extraordinary Golf all incur extra charges, which can be added at the time of booking or during your stay. There are various packages available when booking, so take the time to check out your options.
The standard guestroom at Splash Landings Hotel has a lively Caribbean theme and contains a double bed and a combination of bunk beds and pull-out beds depending on how many people it is set to accommodate (rooms are available in 4, 5 & 6 berth).
This swashbuckling room is fantastic for any budding pirates, and is themed in the style of the Mutiny Bay area of the theme park. Guests will be fully immersed in the pirate adventure, with many treats and secrets to be found! A mysterious chest is just waiting to be unlocked to find the treasures within… but what will you find?
Ice Age Suite
From the tropical heat of the Caribbean to the freezing Ice Age, but you’ll be snug as a sloth as you join Sid, Manny, Scrat and Diego in this fantastic room.
Splash Landings Hotel offers a variety of packages and services to guests.
A simple bed and breakfast option is available. Breakfast is usually available from 7:30am to 10:00am, served in Flambo’s Exotic Feast Restaurant, where the catering team are sure to put on a magnificent spread for you! Breakfast at the hotel can become busy, so it is advised to leave plenty of spare time so as not to make you late for the events of your day ahead.
Another booking package available to guests includes bed and breakfast plus one day admission the theme park as well as entrance to the Alton Towers Water Park.
All hotel guests receive complimentary Early Ride Time (ERT) throughout most of the season (ERT is not available during Scarefest or Fireworks), so ensure you take your room registration card with you into the park to get onto rides included in ERT. Those staying in one of the hotels themed suites also receive a selection of Fast Track to use during their day in the park.
Hotel guests of Splash Landings may also enter the theme park through the Woodland Walk. This path begins at the bottom of the Alton Towers Hotel gardens, and leads straight to Forbidden Valley, home of Nemesis and Air. This is a useful shortcut for avoiding queues, and also cutting out the journey to Towers Street, which would normally be done via the Monorail. You will need a valid park ticket for entry through the Woodland Walk.
Hotel packages also include free car parking and discount vouchers for the park. Annual pass holders also receive benefits at the hotel, with discounts on rooms as well as 20% off food and drink (including alcohol).
As well as normal hotel facilities such as Bag storage (which can be arranged at the reception desk), when staying at Splash Landings Hotel there are a wide range of facilities to enjoy.
With a range of slides and attractions on offer, such as the Master Blaster and the impressive Wacky Waterworks Treehouse, hours of fun can be had by the whole family. Our full write-up of the waterpark can be found in our Cariba Creek guide.
From newspapers and travel essentials through to theme park merchandise, The Shack is your one-stop-shop for a wide range of products. If the tropical temperatures have taken your mood, there’s also a range of ice creams on offer, as well as other drinks and confectionery.
During the theme park open season, a cart alongside The Shack sells theme park tickets, if they’re not already included within your package, as well as upgrades such as Fastrack.
Forgotten something? This small shop can be found by the waterpark entrance for all the essentials you might possibly need for your tropical adventure, such as swimwear and accessories. A small range of confectionery and drinks are also available.
Before you leave for the day, make sure you head back the Surf Shack to view and buy your Master Blaster photo – you’ll need your barcoded wristband for this.
Opposite Flambo’s Exotic Feast on the floor below reception you’ll find The Arcade. The Arcade contains an impressive range of gaming machines to while away your evenings at the resort, including both stand-up machines as well as table based games such as air hockey. All machines are pay per play, and some offer the chance to win tickets which can be combined with those won in the the park and exchanged for prizes.
Food and Drink
If breakfast is included in your package, Flambo’s Exotic Feast is the place to head between 7:30am and 10am, to choose from the buffet which includes a continental selection of foods as well as the classic full English. Flambo’s also offers a lunch and dinner service, though if you’re after food on the go, head to the Coffee Shack opposite. For a full guide of where to eat and drink at the hotel, check out our Night Life section.
Wifi and Communication
Wifi is available across the resort, simply search for free hotel wifi network and sign in.
The hotels are not known for the strongest of mobile signals, but payphones can be found just off the hotel reception, around the corner from the Shack. All rooms come with an internal phone, which can be used to contact reception, as well as for making reservations at the various hotel facilities.
Laundry and Baby Facilities
The Hotel offers 24hr self service facilities for warming baby food and disposal of nappies. Cot facilities are available upon request, with notice. Family rooms are located throughout the hotels, so ask at reception once checked-in for directions to your nearest facility.
Rooms come with an iron and ironing board (if you do not have one in your room contact reception who will provide one). As well and tea and coffee making facilities, shampoo and shower gel, and a hairdryer.
Other Resort Facilities
It doesn’t matter which hotel you’ve chosen to stay in (or indeed if you’re a day guest), you’re able to enjoy the facilities throughout the resort. Outside the Splash Landings Hotel there are plenty of other things to see and do around the resort including the Alton Towers Spa and Extraordinary Golf. Check out our dedicated guides to these resort attractions.
Food and Drink
Flambo’s Exotic Feast
The main restaurant in Splash Landing Hotel is Flambo’s Exotic Feast, an “all-you-can-eat” buffet style restaurant offering a range of culinary styles from traditional British carvery to eastern cuisine.
With bright colours adorning the walls, seats and even staff uniforms, you’re sure to have an eye-opening experience. The atmosphere within the restaurant is slightly more child-friendly and relaxed than you’d find at the Secret Garden over in Alton Towers Hotel, and you’ll find Caribbean music playing in the background alongside the buzz from Ma Garritas floating through the area.
The food themes vary from Mexican to Indian to Asian to traditional British, and you’ll find that two or more are on offer every night.
Ma Garitta’s is Splash Landings exotic bar, serving hot and cold drinks from around mid-day until late into the night. The bar is also the location of the children’s entertainment at Splash Landings and is often very busy with families (and can get quite loud!) until around 11pm. After 11pm Ma Garrita’s is the resort’s late bar and can stay open until around 2am on some evenings (with Dragon Bar at Alton Towers Hotel closing between 11pm – midnight).
All the usual bar products are available at Ma Garitta’s including adult’s cocktails and children’s alcohol-free cocktails, wine, spirits, alcopops and a range of draft beers.
Paradise Cove Pizzeria
Located at the back of Ma Garrita’s bar with views of the waterpark is the paradise cove pizzeria serving a selection of pizzas, pastas, salads and desserts. As well as a full childrens range. This restaurant opened in 2014.
If you feel peckish during the day but don’t fancy a full meal from either of the restaurants, then light snacks and drinks are available at one of the resorts Coffee Shacks. The Coffee Shack is situated outside the entrance to Flambo’s Exotic Feast just underneath reception and also outside the main Splash Landings entrance (near the water fountain). At both outlets you will find sandwiches, paninis, crisps and other nibbles available alongside hot and cold drinks.
Ringo’s Kids Club and Adventure Show
Ringo is Splash Landings mascot – a larger than life lemur with a penchant for mischief and fun! You’ll often find Ringo and a few of his companions in the Ma Garritas bar by the stage area, where there’s either a club activity on offer or a show taking place.
During the Kid Club there are activities run with staff for face painting, colouring in and playing in the LEGO pit. Parents are free to stay in the area and can relax with a drink from the bar while keeping an eye on their young ones.
Ringo’s Adventure show takes place in the early evening on most evenings, and gets the little ones right in the heart of the action. Children can sit in front of the stage as Ringo and his friends tell stories, listen to music, and dance themselves silly! Children are encouraged to participate in every stage of the show, particularly with the easy to follow dance moves.
Following the success of the £20million Alton Towers Hotel, Alton Towers set to work planning their second installation. After many years spent on the drawing board with various concepts, Splash Landings Hotel and the Cariba Creek waterpark were born.
Splash Landings is based around a sleepy Caribbean village, where a series of giant geysers had recently started erupting in many different locations. In an attempt to save their village the local residents called in the Paradise Plumbers, Crazy Bob and Mumblin’ Pete, to reroute the water away from the village, using all their mixed up plumbing know-how. The result of the Paradise Plumbers work saved the village from flooding, whilst creating all the fun of Cariba Creek for visitors to enjoy. When the hotel first opened, the Paradise Plumbers were costumed characters who roamed the hotel, along with Ma Garitta, proprietress of the local bar, and Baby Bear, who had previously been a mascot in the Alton Towers Hotel.
Unfortunately it wasn’t all plain sailing. The £30million Splash Landings complex opened on 1st June 2003 to much criticism. The hotel and water park were both described as a building site rather than a hotel complex, with much work still taking place in and around the hotel. Problems started right from the entrance, with the iconic ‘mine’ water feature incomplete and the entrance structures still being built. Once inside the issues continued, with workmen wandering around the hotel finishing various other features and decoration still taking place throughout the hotel’s public spaces, whilst in the waterpark, only the main lagoon was ready for swimmers, and the Master Blaster not yet in operation.
Alton Towers later admitted that the hotel was not ready for guests and closed it while work was finished, blaming the poor weather on causing the project to fall behind schedule. Guests who had stayed during this time were offered compensation by the resort.
Once work had been completed on the hotel, the quality of the workmanship shone through and the late opening was soon overshadowed by the immersive atmosphere. The new complex soon became a firm favourite with hotel guests, offering a truly unique break in the Staffordshire Moorlands.
Unlike the Alton Towers Hotel, when Splash Landings originally opened all the rooms were standard Beachcomber Rooms with no themed suites. However in recent years this has changed, with the Captain’s Quarters Pirate Suite being added in 2008 to coincide with the addition of Mutiny Bay, and Ice Age themed rooms arriving in 2012 to celebrate the opening of the park’s 4D Cinema. The other notable addition to the hotel’s line-up was the opening of The Coffee Shack in 2010, to offer more variety of food options within the hotel. Minor modifications seen around the hotels in recent years include addition of the giant deckchair photo opportunity in 2010 and updates to both the external water features during 2011 (which also saw the hotel’s signage changed) and internal water features during 2012, with the umbrella cascade replaced by a leaking pipe structure.
In 2014 two new food outlets opened at Splash Landings, with another Coffee Shack, this time located outside the main entrance next to the water fountain. And the Paradise Cove Pizzeria, located at the back of Ma Garrita’s bar